Terms and conditions of sale
If you are or wish to become a member of our company and use our services or products, we would like this to be done within the framework of clear and transparent agreements.
By registering with your digital signature, you declare that you have read, accepted and applied these general terms and conditions and BODY TRAINING STUDIO’s internal regulations.
The general terms and conditions and the internal regulations can be consulted at any time on the https://www.bodytrainingstudio.be website. These terms and conditions apply to all contracts concluded from 01/08/2024.
GENERAL
All purchases made from BODY TRAINING STUDIO are final (except online registration). See below.
BODY TRAINING STUDIO does not offer any refund on services or products in case of change of mind, injury, illness, change of address or for any other reason.
Contributions may be increased once a year, on 1 January, by up to 5%. If this increase takes effect, it does not give the right to terminate the contract unless the increase in contribution occurs within three months of the conclusion of the contract.
If the purchase of the subscription requires installment payments, the applicant agrees to approve these credit or debit card payments on the dates specified in advance in the contract.
All memberships are nominative and non-transferable.
Memberships cannot be shared. Anyone caught sharing a membership will be denied access and permanently lose their membership.
BODY TRAINING STUDIO reserves the right to suspend the membership of the member until the negative balance of the member’s account with BODY TRAINING STUDIO is cleared.
To register or purchase on the BODY TRAINING STUDIO online booking system and attend regular classes, you must be over sixteen (16) years of age.
The agreements are of a fixed duration and are tacitly renewed for the same duration in the absence of termination by registered letter at least 30 days before the end date of the basic agreement (see below on the method of termination).
After the tacit extension of the fixed-term agreement, it is possible to terminate the agreement at any time, by means of a registered letter, BODY TRAINING STUDIO charging an amount equal to 2 months’ contribution and an administrative fee of 75 EUR.
Subscription
1. DURING
If you sign a contract with BODY TRAINING STUDIO, it is for a 12-month membership at the rate of 99 EUR/month.
After the contract begins, you will receive a confirmation email from BODY TRAINING STUDIO containing specific appointments. You can also find this information in the app, which you can access to schedule your appointments, among other things.
The terms and conditions you have signed form the basis of this agreement. You can join BODY TRAINING STUDIO in the following ways:
(a) via the website by completing the online registration form with a digital signature.
(b) by registering at the club with a supervisor (also a digital procedure).
If you subscribe via the BODY TRAINING STUDIO website, you have the right to cancel the contract within 14 calendar days from the date of your subscription, without giving any reason, by sending an email to suspensions@bodytrainingstudio.be. (This only applies if the subscription was initiated via the website, within the first 14 days after the start of the subscription. Any other form of contract termination must be done by registered letter, as described below).
This reflection period does not apply to club registrations. If you are within the 14-day calendar reflection period and decide to cancel your membership without having used it during this period, the cancellation is free of charge.
If the subscription was used during this period, BODY TRAINING STUDIO may charge 50 EUR per session used (from the activation of the subscription until the day of cancellation). The remaining balance will be refunded as soon as possible, and no later than 14 days after receiving your cancellation request, using the same payment method you initially selected.
The activation date of the contract is the purchase date of the contract (unless you expressly request a different date before the purchase is processed).
Contracts are concluded for a 12-month period starting from the registration date.
In the event of early termination of the contract, the member must notify BODY TRAINING STUDIO with a minimum of 30 days’ notice by registered mail to the headquarters of BODY TRAINING STUDIO, Avenue Besme 107, 1190 Brussels, and must pay an early termination fee equal to 3 months of membership fees due. The member must also pay a lump sum of 75 EUR for administrative fees.
The contract will be terminated starting from the month following the date of the termination letter.
The date indicated on the proof of registered mail dispatch is considered the date of notification.
The subscription renews automatically in the absence of at least 30 days’ notice by registered letter addressed to BODY TRAINING STUDIO headquarters, Avenue Besme 107, 1190 Brussels, before the contractual expiration date.
After the tacit renewal of the fixed-term contract, it is possible to terminate the contract by registered letter to the aforementioned address at any time, with compensation equal to 2 months’ membership fees and an administrative fee of 75 EUR.
The contract will then be terminated starting from the month following the termination letter.
The date mentioned on the proof of registered mail dispatch is considered the date of notification.
2. PAYMENTS
As a BODY TRAINING STUDIO member, you owe the membership fee from the moment you register. The SEPA direct debit is also active from this point via the bank account you provided.
Monthly payments must be made by direct debit. It is your responsibility to ensure that sufficient funds are available to cover the payment. If a payment is refused due to insufficient funds, the transaction will fail.
If a new payment request must be sent, an additional cost of 15 EUR will be automatically charged per failed payment.
All membership fees are due and payable in advance.
The first monthly payment is made at the time of registration by online payment or by debit card at the studio, and subsequent payments are made in advance every 4 weeks by direct debit at the agreed rates.
All payments will be applied to the oldest debts first.
If you wish to request an invoice, you can do so by sending an email to accounting@bodytrainingstudio.be.
If your payment is not received, you will receive a first free reminder by email. This reminder is free of charge.
If, after this free reminder, you still do not fulfill your payment obligation, the complaint will be forwarded to our legal advisor, and the contract will be immediately terminated. You will then owe a penalty equal to three months’ membership fees, in addition to any outstanding monthly payments.
Compensation of:
– 20 EUR if the amount due is less than 150 EUR.
– 30 EUR plus 10% on the amount due for amounts between 150.01 EUR and 500 EUR.
– 65 EUR plus 5% on the amount due for amounts over 500 EUR.
Late payment interest at the legal rate will also be due from the due date until the full payment is made.
Members will be suspended from booking if payment is not made. BODY TRAINING STUDIO is not responsible for any additional bank fees you may incur from your bank.
Bank fees are governed by the terms and conditions of the contractual agreements between you and your bank.
Non-payment will be considered a unilateral breach of contract, which will terminate the agreement, and you will owe damages equal to 3 months of membership fees plus 75 EUR in compensation.
If you can prove that BODY TRAINING STUDIO has seriously failed to fulfill its contractual obligations and you have informed BODY TRAINING STUDIO by email or registered letter, BODY TRAINING STUDIO will terminate the contract and pay a lump sum compensation of 75 EUR (in compliance with the principle of reciprocity)
Reservation Policy
Payment for sessions must be received prior to the scheduled class date to secure your reservation.
Cancellation Terms:
a) If you are unable to attend the scheduled class, please cancel your reservation to make it available for others.
b) Cancellations must be made via the online booking system or mobile app at least 4 hours before the session.
c) Cancellations are not accepted via phone or email.
d) BODY TRAINING STUDIO’s account status will indicate a late cancellation if you do not attend or if you cancel late.
e) The penalty for a late cancellation is an 8 EUR fee, which will be deducted from your next session or monthly payment.
Cancellation Policy
If you are unable to attend your scheduled class or appointment, please cancel your spot to make it available for others.
Cancellations must be made via the online booking system or mobile app at least 4 hours before a class or appointment.
Cancellations will not be accepted via phone or email.
Body Training Studio’s account status will indicate a late cancellation if you do not attend or if you cancel too late.
Studio Rules
Every effort will be made to ensure that classes and services are delivered on schedule. However, the timetable is subject to change or cancellation without notice.
BODY TRAINING STUDIO will not offer any refunds, transfers, or compensation of any kind for late, rescheduled, or canceled classes for any reason.
Late entry is not permitted, and early departure from a session is strongly discouraged.
BODY TRAINING STUDIO is not responsible for the loss, damage, or theft of personal belongings.
BODY TRAINING STUDIO reserves the right to deny access.
All members release BODY TRAINING STUDIO, its owners, directors, managers, teachers, and all employees from any liability in case of injury during a class. Suspension due to injury is covered by the suspension policy.
Suspension Policy
Suspension acceptance is always confirmed by email. If you do not receive a confirmation, the suspension has NOT been accepted, and you should contact BODY TRAINING STUDIO.
Information, Privacy, and Security Policy
The information published on this website is intended for visitors’ use, and you are informed that, despite efforts to ensure technical and factual accuracy, errors may occur. No guarantees are provided regarding the accuracy or completeness of the information on these pages.
Please be aware that BODY TRAINING STUDIO may update the information on its website from time to time.
BODY TRAINING STUDIO is not responsible for the use of the information contained on this website.
BODY TRAINING STUDIO does not guarantee that the website, its content, or hyperlinks are free from viruses or contamination. You are advised to perform your own virus checks and take necessary precautions.
BODY TRAINING STUDIO disclaims all liability for contamination or damage caused by a virus or electronic transmission.
Data Security Obligation: Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to maintain the security and confidentiality of the information) have access to this information.
All emails and newsletters from our sites offer you the option to unsubscribe.
BODY TRAINING STUDIO will never sell, rent, trade, or share your personal information with other individuals, companies, or organizations.
Applicable Law and Disputes
Belgian law exclusively applies to these general terms and conditions and to any dispute.
All disputes arising from an agreement between BODY TRAINING STUDIO and a member will be brought before the court of the judicial district corresponding to the headquarters of BODY TRAINING STUDIO (specifically the Justice of the Peace in Forest), unless the parties have reached an amicable settlement.
Modifications of Personal Data
Changes in personal circumstances (including address or bank details) must be communicated immediately to info@bodytrainingstudio.be.
If these changes are not communicated and BODY TRAINING STUDIO incurs costs to obtain the new personal data, these costs will be charged.
Politique de confidentialité © 2024 MINDBODY Inc.
