General conditions
GENERAL TERMS
- All purchases made with BODY TRAINING STUDIO are final (except for online registration). See below.
- BODY TRAINING STUDIO does not offer refunds for services or products in the event of a change of mind, injury, illness, address change, or for any other reason.
- Membership fees may be increased once a year, on January 1, by a maximum of 5%. If this increase takes effect, it does not grant the right to terminate the contract, unless the fee increase occurs within three months following the conclusion of the contract.
- If the purchase of the subscription requires installment payments, the applicant agrees to approve these payments via credit or debit card on the dates specified in advance in the contract.
- All memberships are personal and non-transferable.
- Memberships cannot be shared. Anyone caught sharing a membership will be denied access and will permanently lose their membership.
- BODY TRAINING STUDIO reserves the right to suspend the member’s membership until the negative balance on the member’s account with BODY TRAINING STUDIO is settled.
- To register or make a purchase on BODY TRAINING STUDIO’s online reservation system and attend regular classes, you must be over sixteen (16) years old.
- Agreements are for a fixed term and will be tacitly renewed for the same duration unless terminated by registered letter at least 30 days before the end date of the basic agreement (see below on the termination method).
SUBSCRIPTION
1. DURING THE CONTRACT
If you sign a contract with BODY TRAINING STUDIO, it is a subscription for a period of 12 months at a rate of 99 EUR/month.
After the contract begins, you will receive a confirmation email from BODY TRAINING STUDIO containing specific appointment details. You can also find this information in the app, where you can book your appointments, among other things.
The general terms and conditions you have signed form the basis of this agreement.
You can join BODY TRAINING STUDIO in the following ways:
(a) via the website by filling out the online registration form with a digital signature.
(b) by signing up at the club with a supervisor (digital procedure also available).
If you subscribe through BODY TRAINING STUDIO’s website, you have the right to cancel the contract within 14 calendar days from the date of your subscription, without giving any reason, by sending an email to suspensions@bodytrainingstudio.be. (This applies only if the subscription started via the website, within the first 14 days after the start. Any other form of contract termination must be done by registered letter, as described below).
This cooling-off period does not apply to subscriptions at one of our clubs. If you are within the 14-calendar-day cooling-off period and decide to cancel your membership, and the membership has not been used during this period, the cancellation is free of charge.
If the subscription has been used during this period, BODY TRAINING STUDIO may charge 50 EUR per session used (from the activation of the subscription until the day of cancellation). The remaining balance will be refunded as soon as possible, and no later than 14 days after receiving your cancellation request, using the same payment method you initially chose.
The contract activation date is the date of purchase of the contract (unless you expressly request another date before the purchase is processed).
Contracts are concluded for a period of 12 months from the registration date.
In the case of early termination of the contract, the member must notify BODY TRAINING STUDIO with a minimum of 30 days’ notice by registered letter to BODY TRAINING STUDIO’s headquarters, Avenue Besme 107, 1190 Brussels, and must pay an early termination fee equal to 3 months of due fees. The member must also pay a flat fee of 75 EUR for administrative costs.
The contract will be terminated from the month following the date of the termination letter.
The date indicated on the proof of sending the registered letter is considered the date of notification.
The subscription will be automatically renewed in the absence of a notice of at least 30 days by registered letter addressed to BODY TRAINING STUDIO’s headquarters, Avenue Besme 107, 1190 Brussels, before the contractual expiry date.
After the automatic renewal of the fixed-term contract, it is possible to terminate the contract by registered letter to the aforementioned address at any time, with a termination fee of 2 months of membership fees and administrative costs of 75 EUR.
The contract will then be terminated from the month following the termination letter.
The date mentioned on the proof of sending the registered letter is considered the date of notification.
2. PAYMENTS
As a member of BODY TRAINING STUDIO, you are liable for the subscription fee from the moment you sign up. The SEPA direct debit will also be active from that moment via the bank account you have provided.
Monthly payments must be made by direct debit. It is your responsibility to ensure that sufficient funds are available to cover the payment. If a payment is refused due to insufficient funds, the transaction will fail.
If a new payment request must be sent, an additional charge of 15 EUR will be automatically applied for each unpaid payment.
All fees are due and payable in advance.
The first monthly payment is made upon registration by online payment or credit card at the studio, and subsequent payments are made in advance every 4 weeks by direct debit at the agreed rates.
All payments will be applied first to the oldest debts.
If you wish to request an invoice, you can do so by sending an email to accounting@bodytrainingstudio.be.
If your payment is not received, you will receive a first reminder by email free of charge. This reminder is free.
If, after this free reminder, you still do not fulfill your payment obligation, the matter will be referred to our legal advisor and the contract will be immediately terminated. You will then be required to pay compensation equivalent to three months of membership fees, in addition to any outstanding monthly fees.
Compensation of:
20 EUR if the amount due is less than 150 EUR.
30 EUR plus 10% on the amount due for the range between 150.01 EUR and 500 EUR.
65 EUR plus 5% on the amount due for the range above 500 EUR.
Late interest equal to the statutory interest rate is also due from the due date until the date of full payment.
Members will be suspended from booking in case of non-payment. BODY TRAINING STUDIO is not responsible for any additional bank fees you may incur with your bank.
Bank fees are governed by the terms and conditions of the contractual agreements between you and your bank.
Non-payment will be considered a unilateral breach of contract, which will terminate the agreement and you will be required to pay damages equivalent to 3 months of subscription fees plus 75 EUR compensation.
If you can prove that BODY TRAINING STUDIO is seriously failing to meet its contractual obligations and you have informed BODY TRAINING STUDIO by email or registered letter, BODY TRAINING STUDIO will terminate the contract and provide a lump-sum compensation of 75 EUR (in respect of the principle of reciprocity).
If you sign a contract with BODY TRAINING STUDIO, it is a subscription for a period of 12 months at a rate of 99 EUR/month.
After the contract begins, you will receive a confirmation email from BODY TRAINING STUDIO containing specific appointment details. You can also find this information in the app, where you can book your appointments, among other things.
The general terms and conditions you have signed form the basis of this agreement.
You can join BODY TRAINING STUDIO in the following ways:
(a) via the website by filling out the online registration form with a digital signature.
(b) by signing up at the club with a supervisor (digital procedure also available).
If you subscribe through BODY TRAINING STUDIO’s website, you have the right to cancel the contract within 14 calendar days from the date of your subscription, without giving any reason, by sending an email to suspensions@bodytrainingstudio.be. (This applies only if the subscription started via the website, within the first 14 days after the start. Any other form of contract termination must be done by registered letter, as described below).
This cooling-off period does not apply to subscriptions at one of our clubs. If you are within the 14-calendar-day cooling-off period and decide to cancel your membership, and the membership has not been used during this period, the cancellation is free of charge.
If the subscription has been used during this period, BODY TRAINING STUDIO may charge 50 EUR per session used (from the activation of the subscription until the day of cancellation). The remaining balance will be refunded as soon as possible, and no later than 14 days after receiving your cancellation request, using the same payment method you initially chose.
The contract activation date is the date of purchase of the contract (unless you expressly request another date before the purchase is processed).
Contracts are concluded for a period of 12 months from the registration date.
In the case of early termination of the contract, the member must notify BODY TRAINING STUDIO with a minimum of 30 days’ notice by registered letter to BODY TRAINING STUDIO’s headquarters, Avenue Besme 107, 1190 Brussels, and must pay an early termination fee equal to 3 months of due fees. The member must also pay a flat fee of 75 EUR for administrative costs.
The contract will be terminated from the month following the date of the termination letter.
The date indicated on the proof of sending the registered letter is considered the date of notification.
The subscription will be automatically renewed in the absence of a notice of at least 30 days by registered letter addressed to BODY TRAINING STUDIO’s headquarters, Avenue Besme 107, 1190 Brussels, before the contractual expiry date.
After the automatic renewal of the fixed-term contract, it is possible to terminate the contract by registered letter to the aforementioned address at any time, with a termination fee of 2 months of membership fees and administrative costs of 75 EUR.
The contract will then be terminated from the month following the termination letter.
The date mentioned on the proof of sending the registered letter is considered the date of notification.
2. PAYMENTS
As a member of BODY TRAINING STUDIO, you are liable for the subscription fee from the moment you sign up. The SEPA direct debit will also be active from that moment via the bank account you have provided.
Monthly payments must be made by direct debit. It is your responsibility to ensure that sufficient funds are available to cover the payment. If a payment is refused due to insufficient funds, the transaction will fail.
If a new payment request must be sent, an additional charge of 15 EUR will be automatically applied for each unpaid payment.
All fees are due and payable in advance.
The first monthly payment is made upon registration by online payment or credit card at the studio, and subsequent payments are made in advance every 4 weeks by direct debit at the agreed rates.
All payments will be applied first to the oldest debts.
If you wish to request an invoice, you can do so by sending an email to accounting@bodytrainingstudio.be.
If your payment is not received, you will receive a first reminder by email free of charge. This reminder is free.
If, after this free reminder, you still do not fulfill your payment obligation, the matter will be referred to our legal advisor and the contract will be immediately terminated. You will then be required to pay compensation equivalent to three months of membership fees, in addition to any outstanding monthly fees.
Compensation of:
20 EUR if the amount due is less than 150 EUR.
30 EUR plus 10% on the amount due for the range between 150.01 EUR and 500 EUR.
65 EUR plus 5% on the amount due for the range above 500 EUR.
Late interest equal to the statutory interest rate is also due from the due date until the date of full payment.
Members will be suspended from booking in case of non-payment. BODY TRAINING STUDIO is not responsible for any additional bank fees you may incur with your bank.
Bank fees are governed by the terms and conditions of the contractual agreements between you and your bank.
Non-payment will be considered a unilateral breach of contract, which will terminate the agreement and you will be required to pay damages equivalent to 3 months of subscription fees plus 75 EUR compensation.
If you can prove that BODY TRAINING STUDIO is seriously failing to meet its contractual obligations and you have informed BODY TRAINING STUDIO by email or registered letter, BODY TRAINING STUDIO will terminate the contract and provide a lump-sum compensation of 75 EUR (in respect of the principle of reciprocity).
RESERVATION POLICY
Payment for sessions must be received before the scheduled date of the class to secure your reservation.
Cancellation Conditions:
(a) If you cannot attend the scheduled class, please cancel your reservation to make it available for others.
(b) Cancellations must be made via the online booking system or mobile app up to 4 hours before the session.
(c) Cancellations are not accepted by phone or email.
(d) BODY TRAINING STUDIO will mark your account with a late cancellation if you do not show up or cancel late.
(e) The penalty for a late cancellation is a fee of 8 EUR, which will be deducted from your next session or monthly payment.
Cancellation Conditions:
(a) If you cannot attend the scheduled class, please cancel your reservation to make it available for others.
(b) Cancellations must be made via the online booking system or mobile app up to 4 hours before the session.
(c) Cancellations are not accepted by phone or email.
(d) BODY TRAINING STUDIO will mark your account with a late cancellation if you do not show up or cancel late.
(e) The penalty for a late cancellation is a fee of 8 EUR, which will be deducted from your next session or monthly payment.
CANCELLATION POLICY
- If you are unable to attend your scheduled class or appointment, please cancel your reservation to make it available to others.
- Cancellations must be made via the online booking system or mobile app no later than 4 hours before a class or appointment.
- Cancellations will not be accepted by phone or email
- BODY TRAINING STUDIO will record a late cancellation on your account if you fail to show up or cancel too late.
STUDIO RULES
- Every effort will be made to ensure that classes and services are delivered as scheduled. However, the schedule is subject to change or cancellation without notice.
- BODY TRAINING STUDIO will not provide refunds, transfers, or compensation of any kind for delayed, modified, or canceled classes for any reason.
- Late entries are not permitted, and early departures during a session are strongly discouraged.
- BODY TRAINING STUDIO is not responsible for the loss, damage, or theft of personal belongings.
- BODY TRAINING STUDIO reserves the right to refuse access.
- All members release BODY TRAINING STUDIO, its owners, directors, managers, instructors, and all employees from any liability for injuries occurring during a class. Suspension due to injury is covered by the suspension policy.
SUSPENSION POLICY
- Your membership may be temporarily suspended for medical reasons, for a minimum period of 14 days and a maximum period of 3 months, within any 12-month period.
- The membership will be extended for the same period. The suspension will only be accepted upon presentation of a medical certificate. The suspension may be retroactive for a maximum of 14 days prior to the date mentioned on the medical certificate.
- The request, along with the medical certificate, must be sent by e-mail to : suspensions@
bodytrainingstudio.be - Suspension acceptance is always confirmed by email. If you do not receive a confirmation, the suspension has NOT been accepted, and you should contact BODY TRAINING STUDIO.
INFORMATION, PRIVACY, AND SECURITY POLICY
- The information published on this website is intended for visitors’ use, and you are informed that, despite efforts to ensure technical and factual accuracy, errors may occur. No guarantee is given regarding the accuracy or completeness of the information contained on these pages.
- Please note that BODY TRAINING STUDIO may modify the information on its website from time to time.
- BODY TRAINING STUDIO is not responsible for the use of the information contained on this website.
- BODY TRAINING STUDIO does not guarantee that the website, its content, or hyperlinks are free from viruses or contamination. It is advisable for you to conduct your own virus checks and take your own precautions.
- BODY TRAINING STUDIO excludes any liability for contamination or damage caused by a virus or electronic transmission.
- Data Security Obligation: Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to maintain the security and confidentiality of the information) have access to this information.
- All emails and newsletters from our sites provide you with the option to unsubscribe.
- BODY TRAINING STUDIO will never sell, rent, trade, or share your personal information with other individuals, companies, or organizations
GOVERNING LAW AND DISPUTES
- Belgian law exclusively applies to these general terms and conditions and to any disputes.
- All disputes arising from an agreement between BODY TRAINING STUDIO and a member will be brought before the judicial district court related to the headquarters of BODY TRAINING STUDIO (namely the Justice of the Peace Court in Forest), unless the parties have reached an amicable agreement.
MODIFICATIONS TO PERSONAL DATA
- Changes in personal circumstances (including address or bank details) must be communicated immediately to info@bodytrainingstudio.be.
- If these changes are not communicated and BODY TRAINING STUDIO incurs costs to obtain the updated personal data, these costs will be charged to you.
Privacy Policy © 2020 MINDBODY Inc.